Frequently Asked Questions

I'd really like my child's school to see any reports that you do. Can you meet with them to review the findings?

Prior to the completion of any reports, we will discuss if there are any other professionals who may benefit from seeing reports, for example, school teachers, solicitors or social workers. We can send a copy of the report for no extra fee. If you would like us to review the findings face-to-face, this can be arranged.  

Should we bring anything with when we come for the assessment?

There is no requirement for you to bring anything with. If you feel that previous letters, reports or correspondence may be helpful, you are welcome to bring them and we will review them together. 

Who else needs to know that my child is coming to see you?

CAYP Psychology is entirely confidential. Details of conversations or data are not shared in any way with any other people. 

There are two exceptions:

- Professional Supervision: All clinical psychologists have regular supervision with another clinical psychologist as required in our code of conduct. During supervision, we may discuss aspects of our meetings so that CAYP Psychology can ensure that you are receiving the best possible care.

- Risk: During our meetings, should there be any disclosure of information that indicates either the child, young perons or another person are at risk of serious harm, we have a duty to disclose this information to the relevant authorities (e.g., your GP, social services, or the emergency services). However, CAYP Psychology will never make any such disclosures however without informing your first.

What are your fees, and how can I pay?

CAYP Psychology currently allows bank transfer or cheque payments. Payments can be made up to 14 days following the date of invoice but further sessions cannot go ahead until the full balance has been settled. For details of fees, please be in touch. 

Do I need a referral from my GP?

You don't need a GP referral to see a psychologist. Simply contact us and we can discuss your requirements in more detail.

Do I need to come into sessions with my child?

In our initial assessment, we like to meet the child, adolescent or young person and at least one of their parents or carers. In any further meetings, the decision of who comes into the therapy room is entirely up to you. During our meetings, there may be the need to meet with parents or carers alone, or with everybody together. There are certain sessions, for example,  neuropsychological assessments, in which we recommend that the parents or carers wait outside so that your child's performance is at its best. 

Where are the meetings?

CAYP Psychology is currently active within the North West of England, with a particular focus on Prestwich and Whitefield and Prestwich, North Manchester. Our Whitefield clinic is at 229 Bury New Road, M45 8GW. Our Prestwich clinic is at 2a Mather Avenue, M25 0LA. We regularly update our clinic locations depending upon demand. Please get in touch to see if there is a clinic location close to you. We do not routinely offer meetings at your home.

I would like my GP to be informed that you are working with my child. How can he/she be kept informed?

Good practice would typically involve your GP, although this is not essential particularly if you have come to CAYP Psychology through self-referral. Your GP can be involved by receiving two reports: one after assessment outlining the proposed interventions, and a second on completion of our work together so he/she knows about the interventions and the outcomes. You will receive copies of any correspondence with your GP.

All reports are part of the gold-standard service offered by CAYP Psychology, however they are not compulsory.

How do I cancel an appointment?

Appointments can be cancelled by telephone or email. Cancellations more than two working days beforehand are not charged. Cancellations with less than two working days’ notice, or non attendance, will be charged at the full rate because it is usually too late to offer the appointment to another family.

If your question is not listed, please get in touch

How old are the children who can access CAYP Psychology?

CAYP Psychology works together with children up to the age of 18. For young people between the age of 16 to 18, we may discuss if adult psychological services may be more appropriate. 

We also work closely with soon-to-be parents and parents of children up to the age of 18.